This year the parking and transportation servces has seen some big changes. One of the biggest was the hiring of the new parking and transportation director Thomas Kenna. Kenna hopes to bring a new solidarity to the group.
They have a lot of new projects underway from talks of a new parking structure to expanding the rideshare program. Kenna will have his hands full.
But Kenna is more than happy to take on the challenge, "Its a new challenge coming from a private university to a public. It is great to have a team with so many years of service and experience. Candid information sharing has been essential to working to continually improve our parking services for the CSULB community. Brainstorming and posing the question of service in three separate questions has been helpful as well: How would we do this if it were our own business?, how would we do this if we were an auditor/inspector? and how would we do this if we are the customer?" says Kenna. Kenna plans to take transportation to a whole new level.
It will be interesting to see the changes Thomas Kenna will bring to CSULB, maybe I can convince him to give me a special parking spot..... Just Kidding.
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